Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

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Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of our website and your purchase of any items from LunaLee. By placing an order through our store, you agree to the following terms:

1. Product Descriptions

All efforts are made to display product colours and images as accurately as possible. However, minor colour variations may occur due to photography, lighting, and display differences.

2. Pricing

We reserve the right to modify pricing or discontinue products at any time without prior notice.

3. Order Processing & Delivery

Once an order is placed, we aim to dispatch it within the stated processing time. Delivery times may vary and are not guaranteed. We are not responsible for delays caused by third-party couriers.

4. Returns and Refunds

Please refer to our Returns Policy for details. We do not accept returns on items listed as “on sale” unless the item is defective or lost in transit.

5. Fraud Prevention

We reserve the right to cancel or refuse orders that appear suspicious or violate our store policies.

6. Intellectual Property

All content, including images, logos, and product descriptions, remain the property of LunaLee and may not be copied, reproduced, or redistributed without permission.

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Subscription Policy

Subscription Policy

By choosing our Subscribe & Save option, you agree to the following terms:

1. Minimum Commitment

  • Our subscription service is designed to provide convenience and exclusive savings for loyal customers.
  • When you subscribe, you agree to a minimum of two consecutive subscription charges (your initial order plus the following month’s order).
  • Cancellations before the second billing cycle are not permitted.

2. Billing

  • Your first payment will be charged immediately at checkout.
  • Your second payment will be automatically billed on the same date of the following month.
  • Only after your second billing has been processed can you manage, pause, or cancel your subscription.

3. Cancellation & Management

  • After completing the two-month minimum commitment, you may cancel your subscription at any time through your account or by contacting our support team.
  • If you cancel after your second payment, no further charges will occur.

4. Abuse of Subscription Discounts

  • The subscription discount is offered as a benefit to returning customers.
  • Customers who attempt to bypass the two-month minimum commitment or otherwise misuse the subscription program may have their orders cancelled and access to subscription benefits restricted.

5. Refunds

  • Subscription orders follow our standard Return Policy. Please refer to our Returns page for details.